Blog 18: Third Answer

"How can a computer technician best provide service to a small business?

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Answer #3: A Computer Technician can provide good service to a small business if they know all the safety measures

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Static electricity is the leading cause to computer failures or "deaths". 

ESD, or electro static discharge can be prevented by grounding yourself with an anti-static strap or by simply touching the case before handling the inside.

Any type of magnetic field should be kept away from the computer, and any tools should be "demagnetized".

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http://ecmweb.com/content/electrostatic-discharge-causes-effects-and-solutions

CompTIA A+ Certification All-in-One Exam Guide, 8th Ed.(Exams 220-801 & 220-802)

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If a computer technician were to learn the proper safety measures to keep a computer safe from harm, it would assure the their customer that there will be no risk and the only possible outcome will be a positive one.

Blog 17: Fourth Interview Questions

1. How much is the integration of technology increasing within businesses?
2. How does that reflect in the work load of a Computer Tech. today?
3. For the past X years, has there been an increase in jobs in general? or a decrease?
4. According to your own experience, how much is a business willing to spend on technology?
5. What are a business's initial expectations when you go in for a job?
6. Are those expectations too far off from the realistic expectations or results?
7. While eliciting answers, what first step should be taken to ensure that you understand the situation?
8. What are the follow up steps?
9. Which of those steps you mentioned do you consider the most important? In other words, most helpful?
10. Is there any steps that can be avoided or not required in certain scenarios?
11. Is there a lot of scenarios where adaptation is required?
12. What kind of businesses do you market your services to?
13. What makes a business a good target to sell your services?
14. With that answer in mind, what do you do or say to market your services?
15. Without of the result of marketing, what kind of businesses approach you?
16. Without of the result of marketing, how many businesses approach you?
17. If you were on the POV of the customer, what would you look for to make sure a technician is qualified?
18. Among those, which is most important to you?
19. Before any of the work begins, is the business required to sign any sort of agreement or contract?
20. / (<-I'll come back to this)